Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.

It’s time for a new approach to help students engage more fully with comparative politics. By elevating all of the components of identity as core elements of any political system, Lisa Baglione's Understanding Comparative Politics helps students better appreciate the lived realities of people around the world. The book puts issues of race, gender, ethnicity, and religion in context, encouraging students to think critically about world regions and individual countries through the lens of cur...

A grounding to the key issues in safeguarding today, highlighting the key skills and knowledge necessary for effective practice

"Roberts addresses the subjects that are troubling professionals across the globe, providing a sound theoretical base on which a professional viewpoint can be formed. Complex concepts are presented in a simple way, enabling readers at all stages to grasp difficult and often radical ideas quickly and easily." - Tony Barlow, Birmingham City University

A practical guide for registered nurses, in all fields, who are planning to undertake one of the new supervisor or assessor roles outlined in the latest NMC standards, or experienced practitioners looking to update their skills for the new NMC Educational Framework.

If there were ever a time for environmental sociology, it is now. As COVID-19 is spreading across our communities, our countries, our world, we have all become too familiar with maintaining that awful term of "social distance." Yet there can be no true distance from that which is always with us and within us: our social ecology An Invitation to Environmental Sociology invites students to delve into this rapidly changing field. Written in a lively, engaging style, the authors cover a broad ran...

Bridging the gap between research and practice A Little Guide for Teachers: Formative Assessment gives teachers practical tried and tested strategies to put formative assessment into action in their classrooms.

This second edition of Jarlath O'Brien's insightful, practical guide for teachers, and those training to teach, combines psychological research, authentic classroom experience and the lessons learned from improving behaviour in schools.

A stellar author team guides you through the key topics of human resource management from strategic and international perspectives in this updated edition.