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Managen van agile projecten – 2de herziene druk / Druk 2

2015 || Paperback || Bert Hedeman e.a. || Van Haren Publishing || met inkijkexemplaar

Dit boek is specifiek gericht op het managen van agile projecten. De beschrijving is gebaseerd op AgilePM® uit 2014, een specifieke subset van het Agile Project Framework van DSDM.

Agile is sinds ca. 1990 geliefd bij IT-systeemontwikkelaars en is in het bijzonder geschikt voor het uitvoeren van kort-cyclische trajecten die gericht zijn op zichtbare resultaten zoals een werkende applicatie, een website, enzovoort. Agile kan echter ook goed in niet-IT projecten worden gebruikt.

Anders dan bij ...

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SIAM: Principles and Practices for Service Integration and Management

principles and practices for service integration and management

2015 || Paperback || Dave Armes e.a. || Van Haren Publishing || met inkijkexemplaar

The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach.

Service Integration is the set of principles and practices, which facilitate that collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery or...

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The IT4IT™ Reference Architecture, Version 2.0

2016 || Paperback || The Open Group || Van Haren Publishing || met inkijkexemplaar

The Open Group IT4IT™ Reference Architecture, Version 2.0, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT.

The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model.

The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are:

* Strategy to P...

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TRIM (The Rational IT Model™) Foundation - Courseware

foundation courseware

2017 || Paperback || Pelle Råstock || Van Haren Publishing || met inkijkexemplaar

The Courseware package consist out of two publications, TRIM (The Rational IT Model™) Foundation Courseware (ISBN: 978 94 018 0201 7) and TRIM: The Rational IT Model (ISBN: 978 94 018 0052 5).

This training consists of two days, which provide preparation for the TRIM Foundation exam. The courseware convers the basics of The Rational IT Model and provides a simpler way for organizations to adapt Service Management as a practice.

Apart from the certificate that you will receive when passing t...

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TOGAF® 9 Certified Study Guide / 4th Edition

Preparation for the TOGAF 9 Part 2 Examination

|| Paperback || Rachel Harrison || Van Haren Publishing

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to k...

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The TOGAF® Standard 10th Edition - Enterprise Agility and Digital Transformation

TOGAF® Standard, 10th Edition

2022 || Paperback || The Open Group || Van Haren Publishing

"This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

TOGAF® Series Guide: Enabling Enterprise Agility

This document is designed to help Enterprise Architects requiring information on how to adapt and use the TOGAF framework to support an Agile enterprise.

It covers the following topics:

• An introduction to the ...

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Contractmanagement bij project- en servicemanagement - de methode CATS RVM

2022 || Paperback || Linda Tonkes e.a. || Van Haren Publishing

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RASCI-methode

Bedrijfsprocessen én verantwoordelijkheden kernachtig in kaart

2023 || Paperback || Arno Schilders || Van Haren Publishing

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The ISM method version 5

The road to customer value - driven by practical modern IT Service Management

2024 || Paperback || Wim Hoving || Van Haren Publishing

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Experience Management and XLA® Foundation Courseware

2024 || Paperback || XLA Institute || Van Haren Publishing

Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications. Elevate your organization's customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a compre...