In this practitioner course, you will not only deepen your understanding of a highly efficient and lightweight methodology, but also engage with a positive philosophy of advanced project management practices.

The focus is on creating value for stakeholders, following sustainable principles, and adhering to ethical standards.

The course is designed around three key objectives:

• To provide you with an in-depth understanding of PM² within the broader context of project management.

• To bui...

In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important.

The authorâ€...