This Second Edition provides a clear roadmap to the complexity of action research whilst explaining how action research is defined, its traditions and history, and the rationale for using it.

This book presents an overview of common SPSS commands and contains a collection of more or less independent sections to help readers find the specific information they need.

Designed to teach students the fundamental interviewing tools (e.g., empathy, reflection, summarizing, etc.) that comprise professional clinical contact and can be used in all clinical skills courses and practica across the human services.

A collection of practical articles on best practices in classroom management and assessment by the premier researchers and authors in the US and UK.

A student introduction to the history, present and future of global communication from one of Europe's most respected communication scholars.