A hands-on field guide to consistently creating page-turning content that your audience loves. (And that delivers real results.)

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers.

In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, pr...

For too long, business has focused on short-term cost advantages through low-cost country sourcing with little regard for the longer-term implications of global sustainability. Purchasing and Supply Chain Management, Second Edition, not only fully addresses the environmental, social and economic challenges of how companies manage purchasing and supply chains, but also delves deeper into emerging areas such as modern slavery, digital technologies and circular supply chains. In addition to expl...

This book brings the state of the science together for Distributed Cognition (DCOG) in complex socio-technical systems. It introduces the latest thinking on the Event Analysis of Systemic Teamwork (EAST) method with practical guidance and applications in domains as diverse as: aviation, rail transportation, road transportation, and sports science.

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The high economic importance of the hotel chains and their global presence justifies the academic research in the field however, despite this, there is no uniform coverage ...

Develop better medical devices using the latest fluid mechanics tools and techniques. This thoroughly revised textbook combines the physiological aspects of the cardiovascular and pulmonary systems with cutting-edge fluid mechanics concepts. The book covers all major organ systems and includes detailed illustrations and clinical examples that clearly show the applications of fluid mechanics to biomedical engineering situations. Students will learn to integrate fluid mechanics principles into ...

"Every business leader intuitively recognizes that Artificial Intelligence and Analytics (AIA) offer new opportunities for their companies, but the subject can be daunting and obscure for most C-Suites. Anderson and Zettelmeyer offer a simple-to-understand tutorial on AIA, and more importantly, offer practical tips for accelerating its adoption across the entire enterprise. At McDonald's, we're acting on the framework outlined in this book."

--Chris Kempczinski, CEO McDonald's "The future of b...

This rare intimate look at Jack Bogle and his world-changing investment organization provides invaluable lessons for investors, for business leaders, and for historians of finance

One of the world's largest, fastest-growing, and most trusted investing institutions, Vanguard serves over 30 million clients, manages more than eight trillion dollars, and is an influential industry disruptor.

Now, Charles D. Ellis-referred to by Money magazine as "the wisest man on Wall Street"-reveals the story...

The latest edited title published in association with the ISA. Twenty chapters from a very strong group of international authors identify, question and transform key assumptions within modern sociology.

The new edition of this much-loved handbook has been revised and updated to retain its cutting-edge focus on emergent and important areas of research in early childhood literacy.

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed c...