In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important.

The authorâ€...

In today's dynamic business landscape, relying solely on traditional marketing strategies is no longer sufficient to drive the success of your products or services. In the information age, where information is readily available, and brand promises can be validated instantly, the pace of change has accelerated, introducing increased uncertainty in purchasing decisions. In this environment, a paradigm shift is necessary in how you engage with your clients. Vision, adept branding communicated th...

If you don't know these, you don't really know Dutch

You've memorized grammar rules, built a solid vocabulary, and can hold a decent conversation. But when native speakers laugh at a phrase you don't understand—or use an expression that makes no literal sense—you suddenly feel like an outsider again.

Because authentic Dutch isn't just learned. It's lived—through proverbs and idioms.

In HOW TO SPEAK DUTCH - Master Dutch Expressions, you'll discover the colorful expressions that Dutch peo...

Think and Grow Rich is a book written by Napoleon Hill and Rosa Lee Beeland released in 1937 and promoted as a personal development and self-improvement book. He claimed to be inspired by a suggestion from business magnate and later-philanthropist Andrew Carnegie.

The book is considered a classic in the personal development genre and has been widely influential in shaping the way people think about success and wealth.

In 1935, Napoleon Hill's second wife Florence filed for and received a divo...

This book grew and was written from my partner relationship with someone with autism. It provides a strong positive view of autism and the many opportunities for growth in dealing with someone with autism!

It contains many tips and tools for dealing and communicating differently with a partner with autism.

At the same time, the keys provided transcend the domain of autism. They are applicable for optimizing every (partner) relationship and inspire you in every contact with people you experien...

Welcome to the system. If you're reading this, you're already one step ahead than most. Because most people just start running without realizing that they are part of a game. This book is not a conspiracy, not a religion, not a manifesto. It is a Handbook. A collection of observations, experiences and questions that will help you to see the world with clearer eyes. This is not about fighting "against the system". Because the system is you too. You breathe it, you feed it, you shape it with e...

This book provides a systematic and accessible introduction to the state of EU migration law in 2025. It explores (in 15 chapters) the meaning of EU legislation on migration in the light of fundamental rights and principles of Union law as explained in leading case-law of the European courts. It is particularly aimed at students, but may also be useful for practitioners, policymakers or others interested in the legal foundations of migration in Europe. Today’s Union law contains a comprehen...

This volume showcases a collection of Empirical Legal Studies (ELS) that were conducted at five universities in the Netherlands as part of the Law Sector Plan in the period between 2019 and 2025. The contributions to this volume use both quantitative and qualitative research methods to study the effects of court decisions and legislation in various fields of law, including civil law, criminal law, administrative law and EU law. Based on these contributions, this volume examines how ELS resear...

This book celebrates the career of Jeanne Gaakeer, professor emerita of legal theory, with a focus on narrative jurisprudence and Law and Humanities. The centerpiece of this volume is Jeanne Gaakeer’s farewell lecture in which she puts forward a compelling argument for the need to view law hermeneutically. This is not merely a theoretical proposition, hermeneutics is also a practical need of the art of judging. A narrative understanding of judicial practices is crucial to bring justice to p...