One of the seminal management books of the past 75 years, The Fifth Discipline is an international multi-million-copy bestseller. Written in an engaging and accessible way, with diagrams and illustrations, it will change the way you think and therefore way you and your team grows and develop. In the long run, the only sustainable source of competitive advantage is your organisation's ability to learn faster than its competitors....

'Senge explains why the learning organization matters, provid...

Simple strategies to keep the problem people in your life at bay This second edition of How to Deal with Difficult People arms you with the tools and tactics you need to handle all sorts of difficult people: the highly critical, the uncooperative, the incessantly negative, and the downright mean. In the book, Gill Hasson helps you understand what makes difficult people tick and how to deal with them. You'll explore the best ways to confidently stand up to others while resisting the urge to at...

Examines the concept of luxury and its meaning across tourism, events and hospitality globally. Packed with case studies, it's a challenging and innovative text that investigates how the idea of luxury is changing in response to a variety factors, such as social change, technological innovation and the challenge of sustainability. It covers the following areas, issues and case studies:* Traditional luxury products: the 'golden age' of luxury cruising; the grand old five star hotels and the 'R...

A Nobel Peace Prize-winner outlines his radical economic vision for a better future. Muhammad Yunus is the economist who invented microcredit, founded Grameen Bank, and earned a Nobel Peace Prize for his work towards alleviating poverty. Here, he proposes his vision for a new kind of capitalism, where altruism and generosity are valued as much as profit making, and where individuals not only have the capacity to lift themselves out of poverty, but also to affect real change for the planet and...

The first text to fully explore the issue of ownership and governance of international events. Split onto two distinct parts of 'Theory' and 'Cases', it presents cases from sports as well as non-sports events, in addition to general principles regarding ownership and governance based on historical, legal and managerial considerations. Ownership and Governance of International Events explores these events as global common goods owned by communities of participants, be they athletes, spectators...

From the author of the multi-million copy selling The Psychology of Money… Same As Ever will arm you with a powerful new ability to think about risk and opportunity, and navigate the uncertainty of the future.

In The Psychology of Money, award-winning author Morgan Housel shares 19 short stories exploring the strange ways people think about money and teaches you how to make better sense of one of life’s most important topics.

A Crack in Everything explores the fascinating breakthroughs that led to the discovery of black holes, the scientific enigma that could unlock the answers to mankind’s most profound questions about the universe.

How do we know what's true? The author of the bestselling The Rules of Contagion searches over two thousand years of history and science to find out

Now in its 6th Edition, this highly acclaimed textbook provides sanitation information needed to ensure hygienic practices and safe food for food industry personnel as well as students. It addresses the principles related to contamination, cleaning compounds, sanitizers, cleaning equipment. It also presents specific directions for applying these concepts to attain hygienic conditions in food processing or food preparation operations.

New in this edition:

Updated chapters on the fundamentals o...