The belief that change occurs during the therapeutic process is central to all counselling and psychotherapy. This volume examines how change can be facilitated by the counsellor embodying certain therapeutic qualities - in particular empathy, unconditional positive regard and congruence.

In a lively and accessible style, the student is introduced to research design issues alongside statistical procedures and encouraged to develop analytical and decision-making skills.

With new chapters on ethnicity and immigration, and with material supported by 30 new case studies, this up to date resource provides students with an engaging - and international - introduction to the subject

This empowering text for human services students covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization.

This book, written for practicing social workers undertaking their ASYE and compulsory CPD, has been designed to help professionals make sound judgments in increasingly complex contexts and under pressure.

This book is for social science students who need to learn the theory of analysis alongside the specifics of the R software package.

Packed full of practical examples from both inside and outside the classroom this is an essential resource for any teacher interested in doing effective action research.

This internationally acclaimed Reader offers a comprehensive and cutting-edge guide to the major topics that constitute contemporary criminology, and is an invaluable resource that students will use throughout their course

Packed full of practical hints and tips, advice, checklists and points for reflection, this practical guide will provide your students with everything they need to know to get the most out of their counselling and psychotherapy placements; from securing the right placement for them, to dealing with complex challenges that might arise during the placement.