“So, if I understand you correctly, you really thought you could put an end to all the fuss in your organization?”

Petra, a strong, impressive woman, sits in front of me. Six months ago, she stepped into the role of general director. She comes across as someone who knows exactly what she’s doing. But as I listen to her words, that’s not what she’s feeling right now. She nods. “Yes, that’s exactly what I thought. Was that naïve?”

Curious Lea...