Why do we talk about Inclusion and DEI for decades, while individual managers still struggle where to start? Why do we decorate the canteen with purple flags once a year and set up women networks and ally programs, while the perspectives of minorities are not heard in the management layers of organisations? Why is it that we await corporate initiatives, rather than make our daily conversations more inclusive? Partially, because our brains are inherently biased and programmed to exclude others.

An inclusive leader invites unwelcome perspectives, while having conversations with all the diverse talent around her. She sees the limitations of her own intellect and uses her curiosity to learn. She does not back off from discomfort and conflict: she enriches her worldview with new perspectives. She admits that she is biased, just like everybody else. And she stays away from the extremes articulated in polarised debates, as she knows we can only learn from nuanced views. This practical book helps you to become more like her, such that inclusion becomes part of your daily work...

What is the impact of diversity at the workplace, and in classrooms? Research shows that performance in culturally diverse groups is outstanding. They out-perform culturally homogeneous groups. They have broader perspectives, more ideas, more and better solutions to problems, and greater creativity. However, productivity in diverse groups can be low when differences are regarded as a problem and are suppressed. When those who are different are excluded. Culturally diverse groups excel when al...

Wat is de invloed van diversiteit op de werkvloer en in de klas? Onderzoek toont aan dat cultureel diverse groepen uitmuntend presteren. Ze zijn creatiever, hebben bredere perspectieven, meer ideeën en betere oplossingen voor problemen. Multiculturele groepen kunnen ook minder goed presteren. Vaak omdat zij de verschillen negeren of moeten ontkennen, of als teamleden, leidinggevenden of docenten de verschillen als een probleem zien, maar vooral door uitsluiting en gebrek aan inclusie. Cultur...