In this guide, all aspects of ombuds work in higher education are discussed clearly and thoroughly, from the implementation and context of the ombuds function, the everyday practice of an ombudsman (m/f/x) to international differences in terms of the ombudsman’s mandate and powers.

How can ombudsmen carry out their work correctly and effectively? What kinds of complaints do they investigate? How do they deal with complainants and respondents? Should complaints of students and employees be h...

The replication crisis is hotly debated in all disciplines across the social sciences. Economics is not an exception. However, economics is different from the other social sciences, due to an exceptionally dominant paradigmatic core and an equally dominant methodological backbone, known as neoclassical economics and econometrics, respectively. In this book, we argue how this double strength can be a double weakness, too. We emphasize that any future for economics will benefit from a reduced d...