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27,50
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What Makes a High Performance Organization

Five Validated Factors of Competitive Advantage that Apply Worldwide

2019 || Paperback || André de Waal || Warden Press || met inkijkexemplaar

How can today’s managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals?

The answer is in What Makes an HPO. The five critical factors of the HPO Framework – Management Quality, Openness & Action-Orientation, Long-Term Orientation, Continuous Improvement & Renewal and Employee Quality – will help you turn your organization into an HPO. This book shows you what to concentrate on, how others have done it, and how to achieve ...

29,99
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Engage!

Travel guide for change adventures

2019 || Paperback || Woody van Olffen e.a. || Warden Press || met inkijkexemplaar

Engage! is the Lonely Planet for organizational change. This practical and accessible travel guide for change agents offers a unique mix of scientific and practical insights. After all, action without knowledge is reckless and knowledge without action is impactless. Engage! offers help and encouragement at every stage of the change adventure, centering on shared inspiration, co-creation, experimentation, and especially on how to quickly get down to ‘learning to learn’ together. The author...

24,95
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In the Driving Seat of Customer Experience

with Customer Signals Management

2019 || Paperback || Zanna van der Aa || Warden Press || met inkijkexemplaar