Of je nu in de sales, marketing of communicatie werkt (of gaat werken), dit boek helpt je succesvoller te zijn in je (toekomstige) vak. Je leest hoe organisaties baat hebben van het op één lijn brengen van sales, marketing en communicatie. Je leest ook hoe het delen van kennis, transparante communicatie en het meten en analyseren van data werkprocessen verbeteren.

Sales, marketing en communicatie op één lijn

In de bestaande literatuur is nauwelijks beschreven hoe je sales, marketing en com...

The gold standard in analytical chemistry, Dan Harris' Quantitative Chemical Analysis provides a sound physical understanding of the principles of analytical chemistry and their applications in the disciplines. Dan Harris presents the subject in a rigorous, readable and interesting manner, lucid enough for non-chemistry majors but containing the depth required by advanced undergraduates. For the first time since the book was published in 1978, Harris has worked with a new contributing author,...

This new edition is revised throughout and includes new and expanded information on natural resource damage assessment, the latest emerging contaminants and issues, and adds new international coverage, including case studies and rules and regulations. The text details key environmental contaminants, explores their fates in the biosphere, and discusses bioaccumulation and the effects of contaminants at increasing levels of ecological organization. Vignettes written by experts illustrate key th...

One of the "six best books for data geeks" - Financial TimesWith over 200 images and extensive how-to and how-not-to examples, this new edition has everything students and scholars need to understand and create effective data visualisations. Combining 'how to think' instruction with a 'how to produce' mentality, this book takes readers step-by-step through analysing, designing, and curating information into useful, impactful tools of communication. With this book and its extensive collection ...

A completely revised and updated edition that teaches the essentials of forensic biology, with increased coverage of molecular biological techniques and new information on wildlife forensics, wound analysis and the potential of microbiomes as forensic indicators

This fully revised and updated introduction to forensic biology carefully guides the reader through the science of biology in legal investigations. Full-colour throughout, including many new images, it offers an accessible overview to...

Create market value through innovative customer connections and engagement Principles of Marketing, 8th European Edition, by Kotler et al. admirably covers a wide range of theoretical concepts and practical issues and accurately reflects the fast-moving pace of marketing in the modern world - examining traditional aspects of marketing and blending them with modern and future concepts. The authors of this European Edition present fundamental marketing information within an innovative customer-...

Principles of Environmental Engineering is intended for a course in introductory environmental engineering for sophomore- or junior-level students. This text provides a background in fundamental science and engineering principles of environmental engineering for students who may or may not become environmental engineers. Principles places more emphasis on scientific principles, ethics, and safety, and focuses less on engineering design.

The text exposes students to a broad range of environmen...

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by...

Dit boek geeft een gedetailleerde beschrijving van de microscopische structuur van het menselijk lichaam. Het is een leerboek en een naslagwerk, voor professionals en studenten in de geneeskunde, tandheelkunde, biomedische wetenschappen, biologie, biotechnologie en diergeneeskunde, en de paramedische beroepsopleidingen. Bij het boek hoort ook een online leeromgeving met 300 toetsvragen. 

Junqueira’s functionele histologie geeft een duidelijke, feitelijke beschrijving van de structu...

De zorg voor mensen met psychiatrische en psychosociale problematiek is omgebogen richting herstel en participatie. Waar de kennis van de professional vroeger het uitgangspunt was, is nu de wens en de ervaringskennis van de zorgvrager het startpunt.

Maar wat betekent dit voor de professional, voor zijn houding en attitude in contact met cliënten? Hoe vorm je een goede samenwerking met hen en hun naasten? Hoe voorkom je dat dit een verzwaring van de zorg wordt? Is herstel wel voor iedereen mo...