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VeriSM™ Foundation Study Guide
2018 || Paperback || Helen Morris e.a. || Van Haren Publishing
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Courseware VeriSM™ – Foundation Courseware (1e)
2018 || Paperback || Helen Morris e.a. || Van Haren Publishing
The Courseware package consist out of two publications, VeriSMTM - Foundation Courseware (ISBN: 978 94 0180 262 8) and VeriSMTM - A service management approach (ISBN: 978 94 018 263 5). This training material covers the syllabus for the VeriSM™ Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSM™ Foundation certification.VeriSM™ Foundation consists of two parts: VeriSM™ Essentials and VeriSM™ Plus...