“This book is a testimony of someone who could transform suffering into life expectancy. Because the human being from the moment of his conception had to win many battles, the triumph is something innate to us, it is only a question to be aware of this and spread your wings to fly as high as you want”.

Urban regions are confronted with huge sustainability challenges. Their future depends to a large extent on our ability to promote sustainable urban development. However, sustainability challenges in cities are inherently complex and need integrated, multidisciplinary solutions. This textbook on Smart Sustainable Cities responds to that challenge by capturing theories, methods and tools relevant for researching smart sustainable cities and developing solutions for sustainability challenges w...

It’s time for what matters most

Setting your priorities, and finding purpose or fulfillment at work and at home

can be challenging for all of us. This personal workbook gives you the practical

tools and inspiration you need to take control of your life and get started

on your best and most productive year yet, on both a personal and professional

level.

It took me some time to figure out that all the management books I had read,

all the classes I had taken, and all the effective structures...

1 WORLD CLASS

1.1 CONTINUOUS IMPROVEMENT

1.1.1 History of Lean and Six Sigma

1.1.2 Lean principles

1.1.3 House of Quality

1.1.4 Eight types of Waste

1.1.5 CIMM–framework

1.2 CUSTOMER VALUE (VOC & CTQ)

1.2.1 CTQ – Nursing home

1.2.2 CTQ – Implementation organization

1.2.3 CTQ – Ball bearing on shaft

1.2.4 CTQ–Flowdown – Baking pancakes

1.2.5 CTQ–Flowdown – Hotel room

2 POLICY DEVELOPMENT AND DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Mission, vision and core values

...

This is the fifth edition of a book bringing together the microeconomic insights on functioning of non-profit organisations, complementing the wide range of books on the management of non-profit organisations by focusing on both theoretical and empirical work.

Firstly, definitions of non-profit organisations are considered, after which the economic rationale behind their existence is examined, followed by a study of the demand for them and its implications for their functioning.The final chap...

Raising a child is not easy, but to transcend is to give what we do not have, if we did not receive love and affection it is in our hands to change that history, to give our children what we did not receive that is to evolve.

HOW TO USE THIS BOOK

1 WORLD CLASS

1.1 CONTINUOUS IMPROVEMENT

1.1.1 History of Lean and Six Sigma

1.1.2 Lean principles

1.1.3 House of Quality

1.1.4 Eight types of Waste

1.1.5 CIMM–framework

1.2 CUSTOMER VALUE (VOC & CTQ)

1.2.1 CTQ – Nursing home

1.2.2 CTQ – Implementation organization

1.2.3 CTQ – Ball bearing on shaft

1.2.4 CTQ–Flowdown – Baking pancakes

1.2.5 CTQ–Flowdown – Hotel room

2 POLICY DEVELOPMENT AND DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Mission, v...

The Good Research Guide provides practical and straightforward guidance for those who need to conduct small-scale research projects as part of their undergraduate, postgraduate or professional studies. The 7th edition covers topics in a clear, user-friendly style outlining the key points and explaining why they are important. The new edition has been updated throughout and has additional material on topics such as social media research, online surveys, image-based research and participatory a...

This addendum is supplementary to the Practical guide to the Combating

of money laundering & terrorism financing 2019.

In 2020 a number of changes were introduced to legislation which have

an influence on the theory contained in this book. This addendum deals

with these changes and adds clarification where necessary. The addendum

includes references to the relevant chapters and pages of the Practical

guide to the Combating of money laundering & terrorism financing 2019.

Besides this, this add...