This accessible book explores and demonstrates methodological tools used to guide qualitative relationships research, especially studies of interpersonal communication.

Guides students through cases and exercises that explore crisis communication and management in action, building the necessary skills for effective crisis management.

The Second Edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.

The SAGE Handbook of Organizational Communication, completely reconceptualized for this Third Edition, is a landmark volume that weaves together the various threads of this interdisciplinary area of scholarship.