The field of consumer online dispute resolution is going through important developments throughout Europe. New ODR providers are entering the field and a growing number of ADR bodies are relying on digital technologies to resolve consumer complaints. Also, consumers are increasingly resorting to online platforms to achieve redress. ODR has the potential to increase consumers’ access to redress by taking the procedure online. At the same time, the quality of cODR procedures remains a challen...

Robert Spano’s career at the Strasbourg Court is exceptional, as only three and a half years after his arrival, he was elected Section President, then Vice-President of the Court before taking up the post of President on 18 May 2020.

In his role, he has put his untiring energy at the service of the protection of human rights in Europe. While his qualities as a judge were known and appreciated by all his colleagues, as was his inexhaustible knowledge of case-law, during his term as Preside...