This second edition of Ethnographic Thinking: From Method to Mindset serves as a primer for practitioners who want to apply ethnography to real-world challenges and commercial ventures. Building on the first edition, each chapter now includes a section focusing on practical advice to help readers activate key insights in their work.

The concept of ‘serendipity’ is traditonally associated with ‘luck’, ‘chance’ or ‘good fortune’, but the reality paints a very different picture and facts suggest otherwise: serendipity is not ‘luck’—our ‘unused braincapacity’ turns out to be our greatest cognitive power. The idea that the unconscious is the internal ‘AI supercomputer’ of the human mind, offers a fascinating perspective. Our unconsciousness operates beneath the surface, outside of our conscious a...

Strategic HRM in Action brings strategic HRM theory to life through four engaging case studies, showcasing the practical application of HR systems in real-world settings. The authors illustrate how business strategy - whether cost-centric, product-centric, customer-centric, or agile - shapes the development of HR practices. The book demonstrates how aligning HR with stratgeic goals enhances organizational performance and drives long-term success.

Blending theory, scientific research, and rea...

An eye-opening exploration of humanity’s unprecedented path to global depopulation and its significance from economists Dean Spears and Michael Geruso.

The world’s population has surged over the past 200 years—not due to increased fertility, but thanks to improvements in survival. Since then, our larger society has thrived like never before: scientific breakthroughs, a global economy, healthier lives, and social progress.

A significant shift is now on the ho...

This is the official Pocket Guide for the TOGAF® Standard, 10th Edition from The Open Group. Building on over 25 years of development and constant input from The Open Group Architecture Forum’s global community of Enterprise Architecture thought leaders, the TOGAF Standard, 10th Edition expands the material available to architecture practitioners to make adoption of best practices easier. With greatly expanded guidance and “how-to” material, it enables organizations to operate in an ef...

"Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications.

Elevate your organization’s customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a com...