Het boek is verdeeld in zes hoofdstukken en meerdere subhoofdstukken. Elk hoofdstuk wordt ingeleid door twee vooraanstaande Nederlandse hoogleraren:

Chapter 1. On education - prof. dr. Gert Biesta en prof. dr. Monique Volman

Chapter 2. On teachers - dr. Femke Geijsel en prof. dr. Paulien Meijer

Chapter 3. On students - prof. dr. Rob Martens en prof. dr. Luc Stevens

Chapter 4. On school leaders - prof. dr. Marc Vermeulen en prof. dr. Sietske Waslander

Chapter 5. On parents - p...

This book combines relevant theoretical insights and concrete communication skills necessary for effective counselling and coaching. The authors first explore the helper’s basic attitude. Secondly, they discuss views from client-centred, cognitive behavioural and social learning theories that are important for good helping.

Bridging theory and practice they describe the helper in four roles: confidant, communicative detective, teacher, and coach. The helper uses these roles within a three s...