IPMA products have evolved during the last few years to move the project

management profession forward. The original version 4.0 of the IPMA Competence

Baseline for Individuals (IPMA ICB®), launched in 2015, was followed by the

development of the IPMA Project Excellence Baseline (IPMA PEB®) and by an update

of the IPMA Competence Baseline for Organisations (IPMA OCB®), both in 2016.

IPMA ICB is a cornerstone in the development of a mature set of competences

for all individuals working in t...

"Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications.

Elevate your organization’s customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a com...