Every manager, every coach, every HR professional, every trainer, every team leader - anyone who needs to get the best out of a group needs to know how to facilitate. So what is facilitation and why is it so important?To facilitate means to make something easy, so the challenge of facilitation is to make it easier for a group to learn, to develop and succeed. Facilitation bypasses coercion, teaching or chairing.

It's about how to read a group, how to challenge group members appropriately and ...

Author Jenny Rogers distills her decades of experience to guide you through the challenges and pitfalls, joys and rewards, and dos and don'ts of coaching.