Digitale technologie is een essentieel onderdeel van moderne zorg en kan patiënten en zorgprofessionals veel gemak opleveren. Maar dat gaat niet vanzelf. Allerlei veelbelovende nieuwe concepten blijken lastig te vertalen naar de praktijk. Bovendien ligt het verandertempo laag. Dat mogen we niet accepteren. De patiënt verdient beter, evenals de zorgprofessionals die het elke dag moeten waarmaken.

Er is dan ook leiderschap nodig om digitalisering van de zorg krachtig vorm te geven. Dat begint...

Why do we talk about Inclusion and DEI for decades, while individual managers still struggle where to start? Why do we decorate the canteen with purple flags once a year and set up women networks and ally programs, while the perspectives of minorities are not heard in the management layers of organisations? Why is it that we await corporate initiatives, rather than make our daily conversations more inclusive? Partially, because our brains are inherently biased and programmed to exclude others.

An inclusive leader invites unwelcome perspectives, while having conversations with all the diverse talent around her. She sees the limitations of her own intellect and uses her curiosity to learn. She does not back off from discomfort and conflict: she enriches her worldview with new perspectives. She admits that she is biased, just like everybody else. And she stays away from the extremes articulated in polarised debates, as she knows we can only learn from nuanced views. This practical book helps you to become more like her, such that inclusion becomes part of your daily work...