Incoterms® Rules accompany the goods from the seller on their way to the buyer. Incoterms® Rules concern themselves with almost everything and that could be the reason that – so now and then – people decide not to apply them.

Once I met a logistic manager who turned out to hate Incoterms® Rules. And – of course – then I wish to know why. “They keep me away from where I aim for as I want to give my customers as much service as possible. And that doesn’t work when you prearrange ...